Questions
Frequently asked
Can't find what you're looking for? Get in touch and we'll help.
Most apps show you hundreds of profiles and ask you to swipe. want does the opposite. We introduce you to one person at a time, tell you why we think you'd connect, and let things build through shared values and voice before photos. Every step needs genuine interest from both people, so nothing moves forward unless you both want it to.
Yes. When you join, you tell us whether you're here for dating, friendship, or both, and we introduce you accordingly. The approach is the same either way: introductions based on who you actually are, voice before photos, and genuine interest from both sides. Meaningful connection isn't only romantic.
Once you've finished onboarding, we curate introductions based on what you've told us matters to you. You'll see the reasons we think there's potential, but not a photo yet. If you're both interested, you exchange voice notes. If the interest holds, full profiles unlock and you can start chatting. It all happens in the app, at a pace that feels human.
Introductions come daily, not all at once, and some days there are none. We send who genuinely fits, never a quota, so one worth your time always beats ten that aren't. If you already have a few on the go, we hold new ones until you've replied.
Accepting an introduction costs one credit. Declining, voice notes, photo reveals, and chatting are all free. Free members get 2 credits every 30 days, want more members get 10, and you can top up with packs of 1, 3, or 5 that never expire. If the other person never responds, your credit comes straight back.
Yes. want lives in its app, on iOS and Android. Download it, create your profile, and you're in. Everything (your introductions, voice notes, and chats) happens in one place on your phone, so there's no separate website to sign in to.
Every member completes an identity check when they join: a government-issued ID and a quick live selfie to confirm you're really you. It keeps the community safe and means every introduction is with a real, verified person. No bots, no catfishing, no wondering who's on the other side.
Yes. want is a mobile app, so you can join, build your profile, and start receiving introductions anywhere in the UK. Our community is densest in London right now, so introductions often come fastest there, but it's growing across the country and you don't need to wait for a launch or join a list. Sign up, tell us what matters to you, and we'll introduce you as we find the right people near you.
That's completely fine, and we expect it. If either person isn't feeling it, the introduction simply pauses, with no awkward conversations required. Your feedback quietly helps us make the next one better. The whole experience is built around graceful exits at every stage.
Yes, any time, from your account settings. Your membership stays active until the end of your current billing period. If you cancel within 14 days of purchase and your want more access hasn't been activated yet, you can request a refund in line with UK consumer regulations. For full details, see our Billing & Cancellations page.
Get in touch
Contact
Whether you have a question about membership, events, or just want to say hello, we'd love to hear from you.
team@wantconnection.com
London, United Kingdom