Frequently asked

Most apps show you hundreds of profiles and ask you to swipe. want does the opposite. We introduce you to one person at a time, tell you why we think you'd connect, and let things build through shared values and voice before photos. Every step needs genuine interest from both people, so nothing moves forward unless you both want it to.

Yes. At onboarding you choose a relationship, new friends, or both. Friendship is opening in waves, starting with a founding group. The flow is simpler: there are no photos on the introduction card, one yes each is enough, and when you both say yes, their photos and a chat open. Voice is optional, and friendship never uses credits.

Once you've finished onboarding, Robyn introduces you to people based on what you've told us matters to you. You see the reasons we think there's potential, but not a photo. For dating, if you're both interested you hear each other's Voice Moment, one you saved earlier or one you record there and then, and listening opens their photos and full profile. A yes from both of you starts the chat. Friendship is simpler: one yes each opens photos and the chat. It all happens in the app, at a pace that feels human.

Introductions arrive when we find someone who could be a good fit, a few at a time. Some weeks there are none. There is no quota and no set day.

Saying you're interested in a dating introduction holds one credit, and it's only used if they're interested too. Friendship never uses credits. Saying Not for me, Voice Moments, the photo reveal, and chatting are all free. Free members get 3 credits every 30 days, want more members get 10 with up to 5 unused rolling over, and packs of 1, 3, or 5 never expire.

Yes. want lives in its app, on iOS and Android. Download it, create your profile, and you're in. Everything (your introductions, Voice Moments, and chats) happens in one place on your phone, so there's no separate website to sign in to.

Every member completes a one-time identity check before any chat opens: a government-issued ID and a quick face check to confirm you're really you, so the person you talk to is a real, verified member.

Yes. want is a mobile app, so you can join, build your profile, and start receiving introductions anywhere in the UK. Our community is densest in London right now, so introductions often come fastest there, but it's growing across the country and you don't need to wait for a launch or join a list. Sign up, tell us what matters to you and where you are, and we'll introduce you as we find the right people near you.

That's completely fine, and we expect it. If either person isn't feeling it, the introduction simply pauses, with no awkward conversations required. Robyn listens, and what you tell them shapes who you meet next. The whole experience is built around graceful exits at every stage.

Yes, any time, from your subscription settings in the App Store or Google Play, wherever you bought your membership. Your membership stays active until the end of your current billing period. Refunds are handled by Apple or Google, wherever you bought your membership. For full details, see our Billing & Cancellations page.